When to Go to a Collision Reporting Centre in Ontario
Not every car accident requires police to come to the scene.
In many cases, particularly those involving minor damage and no injuries, drivers in Ontario are expected to report the incident themselves at a Collision Reporting Centre (CRC).
Knowing when, and how, to visit a CRC is an important part of fulfilling your legal obligations after a crash.
What Is a Collision Reporting Centre?
Collision Reporting Centres are facilities operated in partnership with local police services that allow drivers to report accidents in person. Instead of tying up emergency services for non-urgent matters, CRCs handle documentation, photo evidence, and police reports for minor collisions.
They’re commonly used in larger municipalities, including Ottawa, and are often located at police stations or separate reporting offices.
When Are You Required to Go?
You must report a collision at a CRC within 24 hours if:
- No one is injured
- The total damage appears to be more than $2,000
- Police were not called to the scene
- The accident occurred on public roads (not private property)
If your vehicle is not drivable, some CRCs offer towing directly to the centre. Otherwise, you’ll need to go in person to complete the report.
When Should You Call Police Instead?
In some situations, you’re required to call the police and should not rely on a CRC. The Ontario Highway Traffic Act requires that all collisions where persons are injured, or a combined damage valued at more than $5,000 to vehicles or property, or damage to any private, municipal or highway property be reported to police as soon as possible.
- Someone is injured or killed
- There is suspected criminal activity, such as impaired or dangerous driving
- The other driver refuses to provide information or leaves the scene
- A pedestrian or cyclist was involved and injured
- The accident involves government or municipal property
If any of these apply, call 911 or the local non-emergency line. Police will determine whether they need to attend the scene.
What Happens at the Reporting Centre?
When you arrive at the CRC, you’ll typically need to:
- Provide your driver’s licence, vehicle registration, and insurance information
- Fill out a collision report form
- Have photos taken of your vehicle damage
- Provide a brief statement about what happened
The centre will create an official report, which can later be accessed by your insurance company or used as part of a legal claim if needed.
Why It Matters
Failing to report a required accident—either to police or a CRC—can result in:
- Fines and demerit points
- Delays or complications with your insurance claim
- Potential legal consequences if the other party reports and you do not
Even in minor accidents, having an official record helps protect you in the event of disputes or injuries that become apparent later.
If you’ve been involved in a car accident and aren’t sure what steps to take—or whether you need to report it—our personal injury team is here to help. Contact us at info@nelliganlaw.ca.
Authored by Joe Habr